Legal

Customer Privacy Policy

 

Introduction

 

Full Conceal Inc., and its affiliates ("FC Arms") respect your concerns about privacy. This Privacy Policy explains Full Conceal policies and procedures regarding personal and other information about our customers. Full Conceal intends to provide you with a level of comfort and confidence in how we collect, use, disclose, and safeguard personal and other information that we collect or that you provide to Full Conceal. This Privacy Policy also explains how you can contact us if you have any questions or concerns.

This Privacy Policy describes our practices in connection with information that we collect through our websites, software applications, social media pages, e-mail messages, and your purchase or use of your Full Conceal firearm accessories, or personal information that you otherwise provide to Full Conceal. By providing personal information to us or by using our products or services, you agree to the terms and conditions of this Privacy Policy.

Personal Information That We May Collect

This Privacy Policy applies to personal information, which is information that can be used to contact or identify you. Personal information includes your name, home and business mailing addresses, telephone number, e-mail address, payment card, direct debit (ACH) or other billing information, social media account identification, driver’s license number, tax identification number, government-issued identification number, date of birth, and certain data about your Full Conceal firearm accessory (as described below in more detail).

We may collect personal information in a variety of ways, including:

  • Through the Services: We may collect personal information through our websites, software applications, social media pages, e-mail messages, or other digital services (the "Services"), e.g., when you sign up for a newsletter or make a purchase.

  • From other sources: We may receive your personal information from other sources, such as public databases, joint marketing partners, and social media platforms.

How We May Use Personal Information

We control access to personal information, including taking steps to restrict access to personal information to individuals within Full Conceal who need such information to perform their jobs and are bound by enforceable confidentiality obligations. We may use personal information for a variety of reasons, such as those listed below:

  • To respond to your inquiries and fulfill your requests, such as to send you newsletters or product information, fire arm accessories information alerts, or brochures.

  • To complete and fulfill your purchase, for example, to process your payments, have your order delivered to you, communicate with you regarding your purchase, and provide you with related customer service.

  • To advise you of important safety-related information.

  • To send administrative information to you, for example, information regarding the Services and changes to our terms, conditions, and policies.

  • To present products and offers tailored to you and to enhance our lists with information from other sources.

  • To allow you to participate in contests and similar promotions and to administer these activities.

  • To facilitate social sharing and communications functionality.

 

For our business purposes, such as: data analysis; audits; fraud monitoring and prevention; developing new products and services; enhancing, improving, or modifying our products and services, including our firearm accessories, technology, and related services; identifying usage trends; determining the effectiveness of our promotional campaigns; and operating and expanding our business activities.

 

How We May Share Personal Information

Personal information we collect may be disclosed to third parties when necessary to perform services on our or on your behalf, including the following:

  • To Full Conceal affiliates for the purposes described in this Privacy Policy. Full Conceal affiliates are companies that are owned or controlled by Full Conceal, Inc. and companies in which Full Conceal, Inc. has a substantial ownership interest.

  • To our third party service providers to provide services such as website hosting, data analysis and storage, payment processing, order fulfillment, to Full Conceal, information technology and related infrastructure, customer service, e-mail delivery, credit card processing, auditing, marketing, and other similar services.

  • To third-party sponsors of contests and similar promotions, if you elect to participate.

  • To a third party in connection with any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings).

  • Full Conceal may transfer and disclose information, including personal and non-personally identifiable information, to third parties to comply with a legal obligation (including, but not limited to, subpoenas); when we believe in good faith that the law requires it; at the request of governmental authorities conducting an investigation; to verify or enforce our policies and procedures; to respond to an emergency; to prevent or stop activity we may consider to be, or to pose a risk of being, illegal, unethical or legally actionable; or to protect the rights, property, safety, or security of the Services, Full Conceal, third parties, visitors to our Services, or the public, as determined by us in our sole discretion.

 

We do not share your personal information with unaffiliated third parties for their marketing purposes unless you opt in to that sharing.

 
Privacy Policy Changes

This policy may be changed from time to time, consistent with the requirements of the Safe Harbor. You can determine when this Policy was last revised by referring to the "LAST UPDATED" legend at the top of this page. Any changes to our Policy will become effective upon our posting of the revised Policy on the Site.

Copyright and Trademark Notice

Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Full Conceal Inc., Copyright © 2018, ALL RIGHTS RESERVED.  You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose.  No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission.  All rights not expressly granted herein are reserved.  Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

 

Credit Cards

We accept the following credit cards: Visa, MasterCard, and American Express.  There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon completion of order entry and submittal.

 

Links

This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site.

 

payment options

We currently only accept credit cards for website purchases mentioned on checkout.  For purchasing as a dealer, we accept other forms of payment such as checks and ACH bank wires.

Multiple Product Orders

For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for products contained in a given shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge may be applied to the first product(s) shipped on a multiple shipment order.

 

Order Acceptance Policy

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Full Conceal Inc. reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.

Other Conditions

These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether Full Conceal Store signs them or not. We reserve the right to make changes to this site and these Conditions at any time.

 

PRE-SALE and Out-of-Stock Products

We will ship your product as it becomes available. There may be times when the product you have ordered is in 'pre-sale' or 'out-of-stock' which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.

SHIPPING

Our products are shipped within 4-7 Days using the following carriers:  USPS, UPS, FedEx

Warranty

Full Conceal stands behind making quality and reliable guns.  Our warranty is simple, if there is a manufactured defect or if it breaks, we will fix
it.  Normal wear, abuse, or neglect of proper maintenance care are excluded.  If you have any issue with our product, please contact us and we
will make it right.  

Please contact us via contactus@fullconceal.com or fill out the ‘Contact Us’ form to first receive an RMA number.  Without an RMA number, your item will not be processed.

Once you have an RMA#, please send your item to:

Full Conceal Inc.

RMA# <PUT YOUR RMA NUMBER HERE>

4325 Dean Martin Dr., Ste #350

Las Vegas, NV 89103

Returns

There is a no-refund policy on FFL items (serialized items like pistols or pistol frames).  All other items have a 30-day return policy as long as it is in new condition and with the original packaging.

To complete your return, please contact us via contactus@fullconceal.com or fill out the ‘Contact Us’ form to first receive an RMA number.  Without an RMA number, returns will not be accepted.

You will be responsible for paying for your own shipping costs for returning your item.  Shipping costs are non-refundable.  Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.  If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us via contactus@fullconceal.com or fill out the ‘Contact Us’ form to first receive an RMA number.  Without an RMA number, exchanges will not be accepted.

Once you have an RMA#, please send your item to:

Full Conceal Inc.

RMA# <PUT YOUR RMA NUMBER HERE>

4325 Dean Martin Dr., Ste #350

Las Vegas, NV 89103

© 2019 Full Conceal Inc.

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DISCLAIMER: Full Conceal is not affiliated with or endorsed by Glock Ges.m.b.H. or Glock, Inc.  Full Conceal does not claim, own, or possess any intellectual property rights in or to pistols originally manufactured by Glock, including, but not limited to, the trade dress associated with the Glock pistol after Full Conceal’s aftermarket modification has been installed.